Terms & Conditions
Welcome to BuzzifyX.
By accessing our website and services, you agree to comply with and be bound by the following terms and conditions.
Payment Policy
- We require advance payment for all of our services. Work on any project will commence only upon receipt of the agreed advance payment.
- Clients are required to make payments within the specified timeframe agreed upon in the invoice. A delay in payment may result in services being put on hold.
- BuzzifyX offers a grace period of 7 days for clients to make payments after the due date. Failure to make payments within this timeframe may result in suspension of services until payment is received.
Refund Policy
- We do not offer refunds under any circumstances once services have been initiated or rendered. All payments are non-refundable.
Revision Policy
- We provide one revision per project/deliverable. Additional revisions may be subject to additional charges.
Responsibility
- BuzzifyX is not responsible for any unethical practices conducted by our clients. It is the responsibility of the client to ensure compliance with ethical standards in all aspects of their business.
Social Media Platform Suspension
- BuzzifyX is not liable for any account suspension or termination by social media platforms or services. Clients are responsible for adhering to the terms of service of the respective platforms.
Results Guarantee
- While we strive to deliver the best results possible, we do not guarantee specific outcomes or results from our services. Results may vary based on factors beyond our control.
Remote Work Policy
- BuzzifyX operates as a remote-based team and does not provide onsite work or meetings. All communication and collaboration with clients will be conducted remotely through digital channels such as email, video conferencing, and project management tools.
Client Responsibility for Timely Provision of Content
- BuzzifyX relies on clients to provide necessary raw pictures, videos, or information required for the creation or editing of final content promptly.
- Any delays in the provision of raw materials or information by the client may result in project delays, and BuzzifyX shall not be held responsible for such delays.
Confidentiality
- BuzzifyX respects the confidentiality of our clients' information. We will not disclose any confidential or proprietary information shared with us during the course of our services without prior consent from the client.
Indemnity
- Clients agree to indemnify and hold BuzzifyX harmless from any claims, damages, losses, liabilities, costs, or expenses arising from or related to their use of our services, including but not limited to legal fees and expenses.
Privacy & Cookie Policy
- BuzzifyX is committed to protecting the privacy of our clients. Our Privacy policy and Cookie policy outlines how we collect, use, and disclose personal information provided to us. By using our website and services, clients agree to our Privacy and Cookie policies.
Copyright and Ownership
- All content, materials, and intellectual property provided by BuzzifyX remain the exclusive property of BuzzifyX unless otherwise agreed upon in writing. Clients agree not to reproduce, distribute, or modify any content provided by BuzzifyX without prior consent.
- BuzzifyX is not responsible for any copyright claims or infringements related to music or creative materials used for our clients' projects. It is the responsibility of the client to ensure that they have the necessary rights or permissions for the use of music, images, or other creative materials in their projects.
Data Protection
- BuzzifyX implements reasonable security measures to protect client data. However, we cannot guarantee the security of information transmitted to us electronically. Clients acknowledge and accept the inherent risks of transmitting information over the internet.
Ad Management and Fees
- BuzzifyX provides ad management services where we optimize, monitor, and manage advertisements on behalf of our clients. It is understood that the client is responsible for covering the cost of advertising expenses, including but not limited to ad spend on platforms such as Facebook, Instagram, Google, and LinkedIn.
- Our service fee for ad management is separate from the ad budget and is charged based on the agreed terms. Ad budgets are not included in our service costs and are the sole responsibility of the client.
Third-Party Services
- If clients opt to use third-party services or platforms through BuzzifyX, such as hosting providers, domain registrars, or other service providers, it is understood that BuzzifyX acts solely as an intermediary. We do not assume responsibility for any changes, disruptions, or termination of services by third-party providers
- Clients are advised to review the terms and conditions and privacy policies of third-party service providers before engaging their services through BuzzifyX. Any issues or disputes arising from the use of third-party services must be resolved directly with the respective service providers.
- If clients opt for third-party applications or subscriptions through BuzzifyX, and BuzzifyX pays or subscribes from their end on behalf of the client, it is the client's responsibility to make timely payments to continue those subscriptions.
- In the event that the client decides to discontinue the third-party subscription after payment has been deducted by those service providers, the client is still liable to reimburse BuzzifyX for the subscription amount.
- BuzzifyX reserves the right to suspend or terminate access to the third-party subscription if the client fails to make timely payments or reimburse BuzzifyX for the subscription amount.
Team Member Hiring Restrictions
- Clients are prohibited from hiring or attempting to hire any team members of BuzzifyX directly or indirectly during the course of our engagement and for a period of one year thereafter.
- Any attempt to solicit or hire BuzzifyX team members directly may result in termination of services and legal action.
- BuzzifyX reserves the right to enforce this restriction to protect its team members and business interests.
Client Referral Program
- BuzzifyX offers a client referral program where existing clients can earn commissions by referring new clients to us.
- Commissions will be paid to the referring client based on the terms outlined in the referral program agreement.
- The referring client must ensure that the referred client mentions their name or unique referral code during the onboarding process to qualify for the commission.
- BuzzifyX reserves the right to modify or terminate the referral program at any time without prior notice.
Discontinuation of Services
- Clients must provide a minimum notice period of 15 days if they wish to discontinue our services. Failure to provide the required notice period may result in additional charges or penalties.
- In the event that the client fails to provide the required notice period and decides to discontinue our services abruptly, the client is still obligated to clear all outstanding dues and payments to BuzzifyX.
- BuzzifyX reserves the right to suspend or terminate services immediately if the client fails to comply with the notice period or clear outstanding dues.
Termination of Services
- BuzzifyX reserves the right to terminate services or contracts with clients in the event of non-payment, breach of contract, or any other violation of our terms and conditions.
Modification of Terms
- BuzzifyX reserves the right to modify, update, or amend these terms and conditions at any time without prior notice.
- It is the responsibility of the client to review the terms and conditions periodically for any changes or updates.
- Continued use of our website or services after any modifications to the terms and conditions constitutes acceptance of the revised terms.
By accessing our website or using our services, you agree to these terms and conditions.
If you do not agree with any part of these terms, please do not access or use our website or services.
Contact Us
- If you have any questions or concerns about our Terms and Conditions, please contact us at support@buzzifyx.com
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Last updated on: 08/08/2024